Frequently Asked Questions

  1. What is this promotion?
    This promotion includes two programs: a Contest to win bathroom tissue for a year and a Gift Card Offer to receive a $10 gift card with purchase. You can participate in one or both.
  2. When does the promotion run?
    From July 1, 2026 to September 22, 2026.
  3. Who can participate?
    Legal residents of Canada who have reached the age of majority. Employees and related parties are not eligible.
  4. How do I participate?
    Visit royalepromo.ca and complete the online form. You can choose Contest only, Offer only, or both.
  5. Do I need a purchase to enter?
    Contest: No purchase required. Gift Card Offer: Purchase a minimum of $25 CAD (before taxes) of participating Royale® products in one (1) transaction on one (1) original sales receipt from a participating Canadian retail banner.
  6. How do I ensure I'm entered into the Contest?
    Select the Contest checkbox when submitting the form.
  7. How many times can I participate?
    Contest: 1 entry per week. Offer: 1 $10 gift card per household per month redeemable at the same retailer banner where the qualifying purchase was made.
  8. Can I use multiple email addresses?
    No, only one email per person is allowed.
  9. How does the Gift Card Offer work?
    Spend $25 before tax on participating Royale products and upload your receipt to receive a $10 gift card redeemable at the same retailer banner where the qualifying purchase was made.
  10. What products qualify?
    Royale bath tissue, facial tissue, paper towel, and napkins.
  11. What gift card will I receive?
    A $10 gift card redeemable at the same retailer banner where the qualifying purchase was made or a $10 Visa gift card if unavailable.
  12. Can the gift card be exchanged for cash?
    No, it is not redeemable for cash.
  13. What can I win?
    There are 12 prizes in total. Each includes 20 coupons for any Royale Bath Tissue Product(s) (approx. $500 value).
  14. How are winners selected?
    Weekly random draws every Wednesday starting July 8, with the final weekly draw taking place on September 23, 2026.
  15. What are my chances of winning?
    Odds of winning depend on the number of entries received during the applicable Weekly Draw Period.
  16. Do entries carry over?
    No, entries apply only to the week submitted.
  17. How will I know if I win?
    You will be notified by email within 5 business days.
  18. When will I receive my prize?
    Within 4–6 weeks after confirmation.
  19. Can I win more than once?
    No, one prize per household.
  20. Is my personal information protected?
    Yes, per Royale’s privacy policy www.royale.ca